Do not hear, listen actively
Do not hear, listen actively
Published by: Dean Mukesh (1)
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Do you hear or listen actively to what others say? Hearing and listening are two different aspects. Hearing is the ability of ears to receive all kinds of sounds, whereas listening is a skill to understand the sounds heard. Hearing is accidental, unintentional, and effortless while listening is focused, intentional, and requires efforts. Hearing involves the use of ears; it occurs at a subconscious level and does not require focus and concentration. Contrary listening involves ears, eyes, touch, etc. It happens at a conscious level and requires focus and concentration. Hearing is an inborn ability, and we are not aware of sounds we hear, but listening is a learned skill, and we are entirely mindful of what other person says. Do you listen actively to understand people’s point of view? Listening can help variously. It helps in establishing a good connection with people. When we pay attention to what another person is saying, they feel important and demanded. It helps in maintaining productive relations with people. A person who is a good listener is admired by the people most of the time. A good listener is always a good friend. A person who has excellent listening skills is good at making friends and maintaining relations, as he knows very well how to make people feel comfortable and how to find someone to share their thoughts. When we listen to someone, we get a chance to learn from their experience and their life journey, which adds to our knowledge. A good listener recognized as an intelligent and perceptive person. A good listener is always an energetic public speaker. Listening to other’s viewpoints and feedback requires considerable effort and patience. Active listening helps in making decisions and to reach an agreement. Do you listen actively or passively? Listening is of two types: Active listening and passive listening. Active listening is when your response and show interest in other people talk by asking questions or through your body or facial expressions. Example: asking questions in class. On the other hand, passive listening is when you do not disturb the speaker. You silently listen to another person’s talk without interrupting and asking anything. Example: doing the workout in the gym while listening to music. Active listening involves efforts and understanding, which give confidence to the speaker that you are interested in his talk. Active listeners enjoy listening to others. However, Passive listening involves not many efforts in understanding other’s viewpoints. Passive listeners usually get bored and seem disconnected during the talk. Active listeners are open to new ideas as they spend more time listening than talking. But passive listeners are resistant to new ideas as they talk more and hear less what another person is saying. How to listen actively? Effective listening and active listening both are the same kinds of things. Effective listening involves providing feedback to the speaker so that he knows that message is delivered correctly. Some traits of active listening are as follow: • Concentrate on what is being said not to reply back but instead to understand another person’s situation. • Make eye contact. Do not get distracted with other stuff around you, like what other people are chatting or doing around your place. • Create a comfortable atmosphere for the speaker so that he can feel at home with you and share his problems with you. • Be present in the conversation by showing interest in talk or by using phrases like please tell me more; how did it work then and what you do now? • Do not advise until not asked by the person because it gives a person the feeling that you are imposing your decisions on them or trying to judge them. Do you understand another person’s situation? Empathic listening is to get a little more emotional while listening to some. Try to adjust oneself in the shoes of others to understand their situation better. Make the speaker feel that you understand their problem and want to help them get out of this problem. Empathic listening helps in building understanding, trust, and respect between people. It is a process of making the speaker comfortable so that he can release his emotions and feel relaxed and tension free. Always try to listen to others to understand not just to reply them back. And try to understand them by listen and not respond by just hearing.
Dean Mukesh - About the Author:
Dean Mukesh- The Indo-Canadian coach imparting Behavioral training at Maximize Success Academy